{"id":1077,"date":"2024-05-13T18:38:24","date_gmt":"2024-05-13T10:38:24","guid":{"rendered":"https:\/\/www.stevistech.com\/?p=1077"},"modified":"2025-11-20T17:37:29","modified_gmt":"2025-11-20T09:37:29","slug":"pre-sales-in-sales-after-sales-services-commitment-stevis","status":"publish","type":"post","link":"https:\/\/www.stevistech.com\/ro\/pre-vanzari-in-vanzari-post-vanzare-angajament-de-servicii-stevis\/","title":{"rendered":"Angajamentul SteviS pentru servicii de pre-v\u00e2nzare, \u00een-v\u00e2nzare \u0219i post-v\u00e2nzare"},"content":{"rendered":"<p class=\"has-large-font-size\"><strong>Serviciu pre-v\u00e2nzare:<\/strong><\/p>\n\n\n\n<p><strong>Depanare online:<\/strong> \u00cen etapa de pre-v\u00e2nzare, acord\u0103m prioritate \u00een\u021belegerii nevoilor specifice ale clien\u021bilor no\u0219tri.<\/p>\n\n\n\n<p><strong>Oferi\u021bi solu\u021bii:<\/strong> Oferim ma\u0219ini \u0219i solu\u021bii eficiente \u0219i rentabile, adaptate pentru a satisface cerin\u021bele fiec\u0103rui client.<\/p>\n\n\n\n<p><strong>Desen efect al personaliz\u0103rii produsului:<\/strong> Dac\u0103 ave\u021bi vreo cerin\u021b\u0103 cu privire la aspect (inclusiv culori \u0219i logo-uri), v\u0103 putem oferi un design gratuit \u0219i v\u0103 putem confirma \u00eenainte de a comanda.<\/p>\n\n\n\n<p><strong>Mostre gratuite:<\/strong> Dac\u0103 ne pute\u021bi furniza mostre pentru testare, trebuie s\u0103 suporta\u021bi doar costul de transport al trimiterii mostrelor. Vom efectua teste gratuite pentru dvs. dup\u0103 primirea mostrelor.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Lungime de t\u0103iere lung\u0103 de 3.500 mm ma\u0219in\u0103 de t\u0103iat tuburi cu laser cu fibre de tip nou\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/vNrimJhsjhA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Ma\u0219in\u0103 de t\u0103iat cu laser cu tuburi cu diametru mic de \u00eenalt\u0103 precizie, lungime de t\u0103iere 46 mm\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/kptd6Cpc5iM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Bra\u021b robotic industrial cu 6 axe cu sudor CO2, potrivit pentru prelucrarea cadrelor paturi supraetajate\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nbkn42VVLJw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Robot industrial de sudura pentru tevi de aluminiu, mostre de sudura pentru client bulgar\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/u7U_LZsjp9U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"has-large-font-size\"><strong>Serviciu \u00een v\u00e2nz\u0103ri:<\/strong><\/p>\n\n\n\n<p><strong>Raporta\u021bi progresul produc\u021biei:<\/strong> La confirmarea comenzii, stabilim un grup VIP pentru fiecare client, oferind actualiz\u0103ri regulate cu privire la progresul produc\u021biei.<\/p>\n\n\n\n<p><strong>Raport QC:<\/strong> Dup\u0103 finalizarea produc\u021biei, partaj\u0103m fotografii \u0219i videoclipuri de testare pentru inspec\u021bia \u0219i aprobarea clien\u021bilor.<\/p>\n\n\n\n<p><strong>Confirmarea pachetului \u0219i lista de ambalare:<\/strong> Oferim o list\u0103 cuprinz\u0103toare de verificare a expedierii \u0219i confirm\u0103m cu clientul \u00eenainte de a \u00eenc\u0103rca \u00een container.<\/p>\n\n\n\n<p>Pentru a ne asigura c\u0103 toate articolele necesare sunt \u00eenc\u0103rcate complet f\u0103r\u0103 piese lips\u0103, vom preg\u0103ti o list\u0103 de verificare semnat\u0103 pentru fiecare articol pe care urmeaz\u0103 s\u0103 \u00eel \u00eenc\u0103rc\u0103m \u00een container.<\/p>\n\n\n\n<p>Apoi, dup\u0103 primirea \u0219i containerul opem, clientul poate, pe baza listei noastre de verificare, s\u0103 verifice 1 c\u00e2te 1 s\u0103 se asigure c\u0103 toate piesele au primit integral f\u0103r\u0103 a pierde.<\/p>\n\n\n\n<p><strong>Confirmare de \u00eenc\u0103rcare a containerului:<\/strong> Oferim fotografii \u0219i videoclipuri ale echipamentului expediat. \u0218i vom aranja un videoclip pe tot parcursul procesului de \u00eenc\u0103rcare pentru a ne asigura c\u0103 nu s-au produs daune \u00een timpul \u00eenc\u0103rc\u0103rii.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Serviciu post-v\u00e2nzare:<\/strong><\/p>\n\n\n\n<p><strong>Instruire pentru instalare \u0219i operare:<\/strong> Diagramele de instalare, videoclipurile, manualele de utilizare, cardurile de garan\u021bie \u0219i alte documente necesare sunt incluse vor fi trimise clientului dup\u0103 expediere.<\/p>\n\n\n\n<p>De asemenea, v\u0103 salut\u0103m \u0219i dvs. \u0219i inginerii dvs. veni\u021bi la fabrica noastr\u0103 pentru a avea o preg\u0103tire gratuit\u0103. Dup\u0103 ce a\u021bi absolvit educa\u021bia \u00een operare \u0219i \u00eentre\u021binere \u0219i a\u021bi promovat examenul, v\u0103 vom elibera un certificat de absolvire.<\/p>\n\n\n\n<p><strong>Echipa de service post-v\u00e2nzare unu-la-unu:<\/strong> La primirea ma\u0219inii, echipa noastr\u0103 profesionist\u0103 de post-v\u00e2nzare ofer\u0103 \u00eendrum\u0103ri online pentru instalare \u0219i punere \u00een func\u021biune. Echipa noastr\u0103 de post-v\u00e2nzare cunoa\u0219te limba englez\u0103, asigur\u00e2nd o comunicare bun\u0103 cu clien\u021bii.<\/p>\n\n\n\n<p><strong>Suport tehnic online rapid:<\/strong> Serviciu online 24 de ore. Pute\u021bi contacta echipa noastr\u0103 post-v\u00e2nzare \u00een orice moment, chiar \u0219i \u00een weekend.<\/p>\n\n\n\n<p><strong>Serviciu local:<\/strong> Dac\u0103 este nevoie de service la fa\u021ba locului, chiar \u0219i pentru o singur\u0103 ma\u0219in\u0103, oferim acest serviciu f\u0103r\u0103 costuri suplimentare, clientul fiind responsabil doar pentru acoperirea cheltuielilor de c\u0103l\u0103torie, cazare \u0219i servicii. \u00cen plus, echipa noastr\u0103 post-v\u00e2nzare ofer\u0103 servicii de instruire offline pentru a sprijini \u00een continuare clien\u021bii no\u0219tri dup\u0103 cump\u0103rare.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory.jpg\" alt=\"\" class=\"wp-image-1090\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory.jpg 800w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory-300x225.jpg 300w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory-768x576.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>Aceste angajamente demonstreaz\u0103 angajamentul nostru de a oferi o experien\u021b\u0103 perfect\u0103 \u0219i centrat\u0103 pe client pe parcursul \u00eentregului proces de v\u00e2nzare, de la consultarea pre-v\u00e2nzare p\u00e2n\u0103 la asisten\u021b\u0103 \u0219i service post-v\u00e2nzare.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer.jpg\" alt=\"\" class=\"wp-image-1075\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer.jpg\" alt=\"\" class=\"wp-image-944\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer.jpg\" alt=\"\" class=\"wp-image-942\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer.jpg\" alt=\"\" class=\"wp-image-932\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer.jpg\" alt=\"\" class=\"wp-image-911\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot.jpg\" alt=\"\" class=\"wp-image-910\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer.jpg\" alt=\"\" class=\"wp-image-912\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Pre-sales service: Online troubleshooting: In the pre-sales stage, we prioritize understanding the specific needs of our customers. Provide solutions: We offer efficient and cost-effective machines and solutions tailored to meet the requirements of each customer. Effect drawing of product customization: If you have any requirement about appearance ( Including colors and logos), we can provide [&hellip;]<\/p>","protected":false},"author":2,"featured_media":1087,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[87,88,89,72],"class_list":["post-1077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-after-sales-service","tag-commitment","tag-professional-service","tag-stevis"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/posts\/1077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/comments?post=1077"}],"version-history":[{"count":6,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/posts\/1077\/revisions"}],"predecessor-version":[{"id":1216,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/posts\/1077\/revisions\/1216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/media\/1087"}],"wp:attachment":[{"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/media?parent=1077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/categories?post=1077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stevistech.com\/ro\/wp-json\/wp\/v2\/tags?post=1077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}