Primer stranke iz Portugalske: Visoko precizno lasersko rezanje za obdelavo varnostnih komponent bankomatov

Client Background

Client F, based in Portugal, specializes in developing security protection technologies for ATM equipment and supplies precision tubular components for ATM manufacturing. As part of their production process, they handle stainless steel and aluminum tubes with a diameter of 4mm. Each part requires drilling up to 100 tiny holes with a diameter of only 0.5mm — an extremely demanding task for any processing equipment.

Izziv

Previously, the client relied on CNC equipment for tube processing. However, the CNC process proved to be slow and inefficient for such high-density, small-diameter hole drilling. As production demand increased, the client urgently needed a faster and more precise solution that could ensure both speed and high accuracy in micro-tube processing.

Rešitev

While searching for new equipment, the client came across our Small diameter tube precision laser cutting machine on Alibaba. The advanced design and specialized capabilities of this machine immediately caught their attention. After an initial consultation with our engineers, we recommended performing a sample cutting test to demonstrate the machine’s precision and performance.

Our engineering team conducted the sample test and shipped the finished samples to the client for evaluation. Upon receiving the samples, the client was highly satisfied with both the cutting quality and processing efficiency. The machine's ability to cut 0.5mm holes with high precision and speed fully met their technical requirements.

Fast Decision and Smooth Implementation

Impressed by the performance, the client made the purchasing decision within just one month after receiving the samples. The machine was delivered and successfully installed at the client’s facility in early February this year. Under the remote guidance of our experienced engineers, the client’s team quickly became familiar with the machine's operation and production processes.

Positive Feedback and Future Cooperation

Shortly after putting the machine into production, the client provided us with positive feedback, highlighting the significant improvements in both processing speed and product consistency. Based on their successful experience, the client is now planning to expand their production capacity. Prior to the client’s next equipment purchase, we also proposed an upgraded machine solution to further optimize their production line.