{"id":1077,"date":"2024-05-13T18:38:24","date_gmt":"2024-05-13T10:38:24","guid":{"rendered":"https:\/\/www.stevistech.com\/?p=1077"},"modified":"2025-11-20T17:37:29","modified_gmt":"2025-11-20T09:37:29","slug":"pre-sales-in-sales-after-sales-services-commitment-stevis","status":"publish","type":"post","link":"https:\/\/www.stevistech.com\/sl\/predprodaja-v-prodaji-poprodajne-storitve-zaveza-stevis\/","title":{"rendered":"Zaveza SteviS-a k predprodajnim, prodajnim in poprodajnim storitvam"},"content":{"rendered":"<p class=\"has-large-font-size\"><strong>Predprodajne storitve:<\/strong><\/p>\n\n\n\n<p><strong>Spletno odpravljanje te\u017eav:<\/strong> V predprodajni fazi dajemo prednost razumevanju specifi\u010dnih potreb na\u0161ih strank.<\/p>\n\n\n\n<p><strong>Zagotovite re\u0161itve:<\/strong> Ponujamo u\u010dinkovite in stro\u0161kovno u\u010dinkovite stroje in re\u0161itve, prilagojene zahtevam vsake stranke.<\/p>\n\n\n\n<p><strong>U\u010dinek risbe prilagoditve izdelka:<\/strong> \u010ce imate kakr\u0161no koli zahtevo glede videza (vklju\u010dno z barvami in logotipi), vam lahko ponudimo brezpla\u010den dizajn in potrdimo z vami pred naro\u010dilom.<\/p>\n\n\n\n<p><strong>Brezpla\u010dni vzorci:<\/strong> \u010ce nam lahko posredujete vzorce za testiranje, morate kriti samo stro\u0161ke po\u0161iljanja vzorcev. Po prejemu vzorcev vam bomo izvedli brezpla\u010dno testiranje.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Rezalna dol\u017eina 3.500 mm, nova vrsta laserskega rezalnega stroja za rezanje cevi z vlakni\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/vNrimJhsjhA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Visoko natan\u010den stroj za lasersko rezanje cevi majhnega premera, dol\u017eina reza 46 mm\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/kptd6Cpc5iM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Industrijska 6-osna robotska roka s CO2 varilnikom primerna za obdelavo okvirja pogradov\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nbkn42VVLJw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"[SteviS Laser] Industrijski varilni robot za aluminijeve cevi, varilni vzorci za bolgarskega kupca\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/u7U_LZsjp9U?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"has-large-font-size\"><strong>Storitve v prodaji:<\/strong><\/p>\n\n\n\n<p><strong>Poro\u010dilo o napredku proizvodnje:<\/strong> Po potrditvi naro\u010dila za vsako stranko vzpostavimo VIP skupino, ki redno obve\u0161\u010da o poteku proizvodnje.<\/p>\n\n\n\n<p><strong>QC poro\u010dilo:<\/strong> Po zaklju\u010dku proizvodnje delimo fotografije in videoposnetke testiranja za pregled in odobritev strank.<\/p>\n\n\n\n<p><strong>Potrditev paketa in pakirni seznam:<\/strong> Zagotavljamo obse\u017een kontrolni seznam po\u0161iljk in potrdimo s stranko pred nakladanjem v kontejner.<\/p>\n\n\n\n<p>Da bi zagotovili, da so vsi zahtevani predmeti v celoti nalo\u017eeni brez manjkajo\u010dih delov, bomo pripravili podpisan kontrolni seznam za vsak posamezen predmet, ki ga bomo nalo\u017eili v zabojnik.<\/p>\n\n\n\n<p>Nato lahko stranka po prejemu in odprtju vsebnika na podlagi na\u0161ega kontrolnega seznama enega za drugim preveri, ali so vsi deli prejeti v celoti, ne da bi jih zamudili.<\/p>\n\n\n\n<p><strong>Potrdilo o nakladanju kontejnerja:<\/strong> Nudimo fotografije in video posnetke opreme, ki se po\u0161ilja. Med postopkom nalaganja bomo uredili videoposnetek, da zagotovimo, da med nalaganjem ne pride do po\u0161kodb.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Poprodajne storitve:<\/strong><\/p>\n\n\n\n<p><strong>Usposabljanje za namestitev in delovanje:<\/strong> Namestitveni diagrami, video posnetki, uporabni\u0161ki priro\u010dniki, garancijske kartice in druga potrebna dokumentacija so prilo\u017eeni in bodo poslani stranki po odpremi.<\/p>\n\n\n\n<p>Pozdravljamo tudi vas in va\u0161e in\u017eenirje, da pridete v na\u0161o tovarno na brezpla\u010dno usposabljanje. Po opravljenem izobra\u017eevanju za upravljanje in vzdr\u017eevanje ter opravljenem izpitu vam izdamo potrdilo o opravljenem delu.<\/p>\n\n\n\n<p><strong>Ekipa za poprodajne storitve ena na ena:<\/strong> Po prejemu stroja na\u0161a strokovna poprodajna ekipa zagotovi spletne napotke za namestitev in zagon. Na\u0161a poprodajna ekipa obvlada angle\u0161\u010dino, kar zagotavlja nemoteno komunikacijo s strankami.<\/p>\n\n\n\n<p><strong>Hitra spletna tehni\u010dna podpora:<\/strong> 24-urna spletna storitev. Na\u0161o poprodajno ekipo lahko kontaktirate kadar koli, tudi med vikendi.<\/p>\n\n\n\n<p><strong>Lokalna storitev:<\/strong> \u010ce je potreben servis na kraju samem, tudi za en stroj, nudimo to storitev brez dodatnih stro\u0161kov, pri \u010demer je stranka odgovorna samo za kritje potnih stro\u0161kov, stro\u0161kov nastanitve in servisa. Poleg tega na\u0161a poprodajna ekipa ponuja storitve usposabljanja brez povezave za dodatno podporo na\u0161im strankam po nakupu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory.jpg\" alt=\"\" class=\"wp-image-1090\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory.jpg 800w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory-300x225.jpg 300w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/stevis-after-sales-on-site-service-customer-factory-768x576.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>Te zaveze dokazujejo na\u0161o zavezanost zagotavljanju brezhibne in na stranke osredoto\u010dene izku\u0161nje v celotnem prodajnem procesu, od predprodajnega svetovanja do poprodajne podpore in storitev.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer.jpg\" alt=\"\" class=\"wp-image-1075\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/05\/feedback-italian-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer.jpg\" alt=\"\" class=\"wp-image-944\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-south-africa-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer.jpg\" alt=\"\" class=\"wp-image-942\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/03\/feedback-russia-leisure-furniture-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer.jpg\" alt=\"\" class=\"wp-image-932\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/02\/feedback-slovakia-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer.jpg\" alt=\"\" class=\"wp-image-911\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-russian-mexican-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot.jpg\" alt=\"\" class=\"wp-image-910\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-bulgarian-customer-laser-cutting-machine-robot-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer.jpg\" alt=\"\" class=\"wp-image-912\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer.jpg 600w, https:\/\/www.stevistech.com\/wp-content\/uploads\/2024\/01\/feedback-vietnamese-customer-300x200.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>Pre-sales service: Online troubleshooting: In the pre-sales stage, we prioritize understanding the specific needs of our customers. Provide solutions: We offer efficient and cost-effective machines and solutions tailored to meet the requirements of each customer. Effect drawing of product customization: If you have any requirement about appearance ( Including colors and logos), we can provide [&hellip;]<\/p>","protected":false},"author":2,"featured_media":1087,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[87,88,89,72],"class_list":["post-1077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-after-sales-service","tag-commitment","tag-professional-service","tag-stevis"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/posts\/1077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/comments?post=1077"}],"version-history":[{"count":6,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/posts\/1077\/revisions"}],"predecessor-version":[{"id":1216,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/posts\/1077\/revisions\/1216"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/media\/1087"}],"wp:attachment":[{"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/media?parent=1077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/categories?post=1077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stevistech.com\/sl\/wp-json\/wp\/v2\/tags?post=1077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}