Upgrading Fiber Laser Cutting Capabilities in an Indonesian Furniture Factory

Background

Our customer is a Belgian entrepreneur who operates a large-scale furniture manufacturing facility in Indonesia. The factory specializes in producing custom metal furniture components for both local and international markets.

The Challenge

Before contacting us, the client was already using a combined plate and tube laser cutting machine and a separate tube cutting machine from other suppliers. However, both machines fell short of expectations:

• Limited Capability: The existing machine couldn’t handle complex tube processing or cut profiles effectively.
• Low Cutting Quality: The precision and finish of cuts did not meet the factory's growing demands for high-end products.
• Poor After-Sales Support: The previous supplier failed to provide responsive technical service or long-term support.

With production demands increasing, the client was looking for a professional, high-performance laser cutting solution that would meet their needs for both tube and plate processing.

Our Solution

After just two days of efficient communication and technical consultation, our team delivered a tailored solution that won the client’s trust:

✔ Professional 6KW Metal Tube Bevel Fiber Laser Cutting Machine

• Capable of cutting various tube and profile types
• Bevel cutting function for advanced fabrication needs
• Minimal tailing of just 60mm, reducing material waste significantly

✔ High-Power 6KW Sheet Metal Laser Cutting Machine

• Designed for heavy-duty sheet metal processing
• Proven track record: we OEM for over 100 units/month for both domestic and overseas brands
• Fast delivery and top-tier customer satisfaction

✔ Full In-House Production

Unlike many brands that rely on assembly only, we manage every step of the production process in-house — from frame machining to using our own laser cutting machines to fabricate machine parts. This commitment to quality and control left a strong impression on the client.

The Result

The client was thoroughly impressed with our professional approach, rapid response, and solid technical advantages. Within two days of initial contact, they confirmed their order without hesitation.

The new equipment is now fully integrated into the client’s production line, delivering superior performance and efficiency. The customer has also expressed strong interest in expanding cooperation with robotic welding solutions for the next phase of automation.

Looking Ahead

This collaboration is not just a successful transaction — it marks the beginning of a long-term partnership. With our reliable machines and dedicated service, we're excited to continue supporting the customer’s vision for a smarter, more efficient factory.