Company R based in Italy specializing in the production and processing of small-diameter stainless steel tubes and related precision products used in medical and instrumentation industries. Occupies an area of approximately 7000 square meters.

Previously used various lathes to process micro tube products for their customers, ensuring high precision. But the customer was facing significant tool replacement costs.
Therefore, the customer has considered introducing laser tube cutting machines 4 years ago, but most laser machine manufacturers did not produce fiber laser machine suitable for cutting precision metal tubes.
Two years ago, the customer discovered that we have high-precision laser tube cutting machine designed specifically for small-diameter tube cutting through our company's official website.
Although initial assessments revealed that our equipment did not yet comply with EU standards, the customer still reached out to inquire about the possibility of retrofitting the machine to meet the standards.
The customer made the following requests to us:
| Material | Stainless steel AISI 304,304L, 316 |
| Cutting diameter | Outer diameter 8-18 mm round tube |
| Cutting thickness | 0.5-2 mm |
| Accuracy | ±0.05 mm |
| Other requirement | Machine should be met EU standards |
Our R&D department provided a customized solution to meet the customer's needs, including 1 set of ST-FL40F automatic high-precision micro tube laser cutting machine with safety cover, 1 set of dust collector and mesh fences with emergency stop button.
We also provide free tube sample cutting service, and we have collaborated with a local after-sales service provider to ensure the customer received the necessary support and training.
Machine test video:
Machine in customer factory:

The customer is very satisfied with our machine. And the local service provider also recommend this machine to one of our customer in Europe.

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Customer S is one of the biggest metal fabrication factory based in Moldova, specializing in the fabrication of metal products, including cutting, bending, and welding of metal sheets and tubes.
Although equipped sheet metal and tube laser cutting machine, and press brake machine, the customer still need skilled welders to produce high-quality metal fabrication.
Despite having various equipment for metal processing, the customer continued to face challenges in the welding process, requiring the expertise of professional welders. To enhance product quality and streamline operations, the client began considering the introduction of automated welding equipment 2 years ago.
The customer learned about our expertise in providing automated welding solutions through our official website, he reached out to inquire about potential solutions.
Understanding the customer's production processes and capacity, we recommended the integration of welding robots to automate their welding operations.
Considering the customer's significant welding workload, we also provided them with a weld head cleaning device for enhanced efficiency.
Machine test video:
Upon the arrival of the equipment at the customer's facility, we offered online installation guidance to ensure a smooth setup process.

Leveraging the welding experience of the customer's workforce, who had prior exposure to robot programming, they quickly familiarized themselves with the new equipment. Within a month of usage, the client not only praised the stability of our equipment but also recommended our solutions to his friends.

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Customer M is a leading manufacturer of leisure furniture in Russia, established in 1990s, operating 3 factories across the country. With a focus on producing high-quality goods for the home and children, goods for winter walks and summer recreation.

Previously, the customer utilized a universal metal tube laser cutting machine for their production processes.
However, they found that the machine cannot cut small-diameter tubes precisely. Because when the machine cuts small-diameter tubes, the rotation of the pneumatic chuck always causes the tube to shake.
Recognizing the limitations of their current equipment, the customer urgently required an automated laser tube cutting machine specifically designed to process small-diameter tube components effectively. Because the company's development direction is maximum automation and robotization of production.
After visiting one of our customer factory in Russia and observed our fiber laser pipe cutting machine carefully in action, the client discovered through our official website that we showed ST-FL80F series fast automatic tube laser cutting machine that met their requirements.
The customer expressed the need for customized cutting lengths, as most of their workpieces ranged from 2.5 to 4 meters in length. Additionally, they inquired about whether our machine's automatic loading system is accommodated raw material tubes up to 3-4 meters length.
Upon reviewing the customer's specific needs, our R&D team determined that modifications to the machine's structure were necessary to meet their requirements.
We proposed a tailored solution that included the ability to customize cutting lengths and integrate an enhanced loading system capable of handling 3-6 meters length raw material tubes.
Machine test video:
When the machine arrives at the customer's factory, our after-sales service engineers in Russia go to the customer's factory to provide installation and training services to the customer.
Machine in customer factory workshop:
Finally the customer has ordered 5 sets of fast automatic laser tube cutting machines, the customer is very satisfied with the machine’s fast loading and high-speed cutting speed.

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Customer M is a prominent conveyor rollers manufacturer based in South Africa, with their factory located near Pretoria. Customer M is one of the largest and most reputable conveyor rollers manufacturer in Africa. Specializing in the production of conveyor rollers and conveyor id, they have established themselves as a key player in the industry.

In the past, the client's factory has been utilizing circular saws and band saws to process steel pipes for conveyor rollers manufacturing.
However, due to the large diameter and thickness of the raw material pipes being cut, the finished workpieces often exhibit prominent burrs at both ends. This issue has been affected production efficiency and the overall manufacturing process.
As we all know, South Africa’s mining industry is very developed. Thanks to the booming development of the mining industry, Customer M's conveyor rollers have been in high demand in this industry.
In order to improve their competitiveness, the customers have realized that they must make fundamental changes in production efficiency.

Recognizing the need for a more precise and efficient cutting solution, Customer M began exploring laser pipe cutting machines 4 years ago.
Despite evaluating numerous manufacturers of fiber laser cutting machines, the client faced a unique challenge.
The raw materials used in their factory for processing conveyor rollers have lengths of up to 9 meters, significantly limiting the pool of manufacturers that could meet their specific requirements.
Customers found us because they saw our factory tour and factory workshop videos on YouTube. They were deeply impressed by the complete set of production equipment and perfect quality control procedures in our factory.
So the customer consulted us and listed the following requirements:
| Material | Carbon steel / Mild steel round pipe |
| Raw material length | Maximum 9 meters |
| Machine type | Automatic loading |
| Cutting diameter | 50-178 mm |
| Cutting thickness | Maximum 5 mm |
| Cutting length | 200-1,800 mm |
Considering that the customer's raw materials are long and heavy, we recommended the ST-TP220F universal metal tube laser cutting machine with automatic loading system to the customer.
Machine test video:
After receiving machine, our professional after-sales team provide online support for technicians from Customer M.



They are very satisfied for the machine, and they are also proud for owning this new processing equipment.

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Customer U is one of the largest stainless steel railing and steel gate manufacturers in Slovakia.

Before purchasing our laser tube cutting machine, they were using an universal type pipe and profile laser cutting machine.
However, they faced a challenge with material wastage because of long length remain of cutting pipes. As a result, the client decided to explore alternative options.
The customer learned about our cost-effective laser tube cutting machine through our company's official website.
They were particularly impressed by the fact that our ST-FL80F series fast automatic laser tube cutting machine could minimize cutting waste, with a minimum length of 40 mm for the tail materials.
Additionally, they found that our laser tube cutting machine could prevent scratches on the processed workpieces.
Although the customer did not have the opportunity to visit our factory in person, we arranged a live broadcast to showcase the machine's appearance, structure, and processing capabilities, as well as our equipment production workshop. This live broadcast helped deepen the customer's impression of our company.
After watching our live broadcast, the customer decided to purchase our laser tube cutting machine.
Machine test video:
They have been using the equipment for over 8 months now and have been able to operate it smoothly with the guidance of our after-sales team.
Machine in customer's factory workshop:

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Company M is a school furniture manufacturer based in Bulgaria, specializing in producing high-quality school furniture for the Bulgarian and European markets (Including Italy, Germany, France, UK, and Norway, etc.).

For the needs of their production, they wish to purchase fiber laser tube cutting machines and laser welding machines through a European co-financing program.
In May 2023, our customer sent an inquiry to us after reviewing our website and studying our customer cases.
The customer aimed to enhance their manufacturing capabilities and improve production efficiency, they identified the need for laser cutting and welding machines.
For the metal tube laser cutting machine, the customer needs us to equip the machine with the following parts:
| Fiber laser power | 1500W or 2000W |
| Loading type | Manual loading of the tubes and profiles |
| Cutting area | Fully enclosed cutting zone |
| Clamps for round tubes | 10/16/18/25/28/30/40/45/50/60 mm |
| Clamps for square profiles | From 10*10-60*60 mm |
| Clamps for rectangular profiles | From 20*10-60*40 mm |
| Clamps for flat oval profiles | From 26*12-50*30 mm |
| Other optional parts | Oxygen value, nozzles, and protective lens |
For the handheld laser welding machine, the customer needs us to equip the machine with the following parts:
| Fiber laser power | 1500W |
| Welding type | With automatic wire feeding |
| Other optional parts | Nozzles and protective lens |
Understanding the customer's production needs and their desire for advanced equipment, we recommended the acquisition of ST-FL80F series laser tube cutting machine and ST-HLW series handheld laser welding machine.
Machines before shipment:
Machines in customer factory:
With the successful integration of laser cutting and welding equipment, our client has positioned themselves as a leading provider of high-quality school furniture in Bulgaria and Europe.
They are now equipped with advanced technology that enables them to meet increasing market demands, expand their product range, and explore new business opportunities.
Our customer Company A is a trampoline manufacturer based in Slovenia with a factory located in Bosnia and Herzegovina. With twenty years of experience in trampoline manufacturing, they are made of high-quality materials and designed to be the best.
Today, they are one of the top European suppliers of trampolines, focused on qualities that bring real value to their customers.
To meet the growing demand and expand their production capacity, our client moved to a new factory at the end of last year.
They wanted to establish a sheet metal processing production line as part of their expansion plans. However, they lacked prior experience in this area and needed our expertise to recommend suitable equipment.
The customer made the following requests to us:
| Sheet size | 6000*1500 mm |
| Sheet thickness | Up to 20 mm |
| Sheet material | Carbon steel |
| Machine type | Single table, without cover |
Understanding the client's requirements and production needs, we recommended the installation of a sheet metal laser cutting machine and a press brake machine for their sheet metal processing production line.
These machines would enable them to efficiently cut and bend the metal sheets required for trampoline production.
Machine before shipment:
Customer factory workshop:


The introduction of these machines streamlined the sheet metal processing operations, reducing production time and increasing overall efficiency. This enabled the client to meet the growing demand for trampolines and improve their delivery timelines.
With the successful implementation of the sheet metal processing production line, our client has significantly expanded their production capacity and improved their competitive edge in the trampoline market. They are now well-equipped to meet the increasing demand for their products and explore new business opportunities.
P.S.:
You can know more details about our European customer cases through these links:
Italian micro-tube products factory
School furniture manufacturer in Bulgaria
Stainless steel railings manufacturer in Slovakia
Leisure furniture manufacturer in Russia
Tubular furniture manufacturer in Bulgaria
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Customer T is a factory that produces scaffolding, located in Kazan, Russia.

Before purchasing automatic laser pipe cutting machine, the customer was using 1 set of CNC automatic circular saw pipe cutting machine and 1 set of manually loaded round pipe laser cutting off machine.
Since last year, the customer have developed their business to other CIS countries, including Uzbekistan, Kazakhstan and Belarus, etc..
In order to increase production capacity, the customer planed to move the pipe cutting process to a new factory workshop.
Customers also discovered that their operator was busy unloading the pipes that were being brought in. and also the operator wastes time when loading a bundle of pipes for cutting.
Therefore, in order to save labor costs and improve cutting efficiency, the customer plans to arrange for a completely independent worker to operate the new, efficient and fully automatic tube laser cutting machine.
The customer also wants to increase cutting by reducing the time for unloading pipes, so that the machine operator works more.
Since the raw material length is up to 12 meters, the customer is very cautious in choosing suppliers.
After we told the customer that we had a professional R&D team to manufacture customized equipment for him, the customer made the following requirements to us:
| Cutting Material | Carbon steel |
| Cutting diameter | 25-60 mm |
| Cutting thickness | 2.5-3.5 mm |
| Raw material length | 12 meters |
| Maximum material length | 2 meters |
| Loading type | Fully automatic loading |
According to the customer's requirements, we recommended ST-FL70F series 3000W fully automatic round pipe laser cutting off machine to the customer.
Machine before shipment:
Machine in customer's factory workshop:

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Customer T is a factory that manufactures various automotive parts, including seat frame parts, door impact rods, steering jacket tubes, and other automotive tubular and machined components, located in Selangor, Malaysia.
The customer's factory has complete production and processing facilities and a complete quality inspection process, so they have won the Golden Bull Award (Malaysia Outstanding Business Award) and UICC Management System Certification (Recognized by China and United Kingdom) before 2019.

Although the customer already has a laser pipe cutting machine, due to the increasing number of orders for processing car seat tubes in the past two years, the customer needs to consider increasing production capacity, so he plans to purchase an additional laser pipe cutting machine.
The customer made the following requests to us:
| Cutting diameter | 8-38 mm |
| Cutting thickness | 0.8-2 mm |
| Cutting length | Maximum 1,500mm |
| Material of tubes | Carbon steel |
| Laser power | 1500W |
| Clamp size | 10, 12, 12.7, 14, 15.9 , 25.4 mm |
Based on the customer's processing requirements and the proficiency of the technical staff in the customer's factory with laser pipe cutting machines, we recommended the ST-FL70F fully automatic round tube laser cutting machine to the customer.
Machine before shipment:
The customer is appreciate that the new machine have improved compare to last machine when he checked them.

Besides, the customer mentioned to us about the processing technology of cutting thick pipes and said that if we can help him solve the inner burr problem caused by laser cutting, he will continue to purchase another pipe laser cutting machine.
Company C is a factory that produces automotive components, located in Lahore, Pakistan.
In the past, the customer's factory only produced springs.
However, the customer has received processing orders for automotive tubular parts since 2020, and the order volume has become larger and larger.
Therefore, customers need to find equipment that matches the factory's capacity.
The customer made the following requests to us:
| Daily production capacity | 50,000 pieces/24 hours |
| Machine operating time | 24 hours uninterrupted operation |
| Cutting pipe type | Mild steel round pipe and just cut off |
| Cutting diameter | 10-50 mm |
| Cutting thickness | 0.9-3 mm |
| Cutting length | 20-1,500 mm |
| Accuracy | ±0.05 mm |
| Minimum length of tail material | 40 mm |
Customer tell us that their company’s values are “Labor rates with material rates”, it is very important to them that the machines can be running high efficiently and maximum saving cost.
We recommended the ST-FL70F automatic round tube laser cutting machine, which is suitable for automotive parts manufacturing to the customer.
Machine before shipment:
After machines has been arrived in customer's factory our after-sales engineer help technicians to install and run the machine through online support.



At the same time, we recommend customer to purchase 2 sets of automatic double end chamfering machine for small workpieces.

And the customer is thankful for our after-sales team's professional and reliable service.



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